Context HelpIf you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is present on each page. A popup will show up. It comprises thorough info about all the actions that you can carry out on the given page. Each popup shows up on the very same page so that you can swiftly return to your work.
Video TutorialsWe have an extensive collection of tutorial video clips describing how to use our Control Panel. They're designed for those of you who would like to see how things are being done rather than just reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step instructional videos.
F.A.Q.If you can't find the answer you are looking for, have a glance at our extensive Frequently Asked Questions section, which includes questions asked by real users and provides practical solutions. We frequently "revamp" our FAQ section with new articles in order to cover all the new additions and innovations related to our system.
Ticketing SystemIf you still can't find the answer you need in the FAQ database either, we have a great team of customer support engineers available 24x7x365 and eager to help you with any query. Each trouble ticket you send will be responded to in less than 1 hour (the average response time being only 20 minutes), so you will never have to wait a long time to receive an answer to your question.