Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A context menu will show up. It offers in-depth information about all the actions that you can carry out on the page in question. Each popup opens on the very same page so that you can swiftly get back to your work.
Video Tutorials
We have a wide array of tutorial videos explaining how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of only reading articles. Thus, anyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step how-to video clips.
F.A.Q.
If you can't discover the answer you are looking for, have a peek at our comprehensive FAQ database, which contains questions asked by real people and provides practical solutions. We frequently update our Frequently Asked Questions database with new articles so as to embrace all the innovations and new additions to our web hosting platform.
Ticketing System
If you still can't discover the answer you need in the FAQ section either, you can contact our great team of support engineers available 24/7 and eager to assist you with any issue. Each trouble ticket you send will be answered in less than sixty minutes (the average ticket response time is about twenty minutes), so you will never have to wait a long time to receive an answer to your question.
